# Multi-model research methods platform for User Research

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [USERZOOM LIMITED](/contract-winners/userzoom/public-sector-contract-awards)
- Award value: £114,681
- Tender value: £114,681
- Award date: 28 September 2024
- Published: 28 October 2024
- Contract start: 16 September 2024
- Contract end: 15 September 2025
- Stage: awarded
- Procurement category: services
- Notice ID: c116da7b-fea1-47f0-8213-86e002072664-797663
- OCID: ocds-b5fd17-7a635fa9-bdbc-4219-bb93-56b708ee477b

## Description

HMRC need a tool with a variety of methodologies, including; card sorting, tree testing, 1:1 research, usability testing, unmoderated sessions, click testing, surveys and live intercepts\. The tool should have an advanced capability, which allows multiple methodologies to be integrated into a project\. The tool should have implemented a research insights management system that can help scale research, centralise, share and collaborate on experience insights data gathered from multiple studies\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c116da7b-fea1-47f0-8213-86e002072664-797663)