Contract award record
Multi-model research methods platform for User Research
Notice details
- Published
- Category
- services
- Buyer region
- East of England
- Source
- View official notice
Public buyer and contract winner
Award value£114,681
- StartCompleted
- AwardedCompleted
- EndCompleted
Work description
HMRC need a tool with a variety of methodologies, including; card sorting, tree testing, 1:1 research, usability testing, unmoderated sessions, click testing, surveys and live intercepts. The tool should have an advanced capability, which allows multiple methodologies to be integrated into a project. The tool should have implemented a research insights management system that can help scale research, centralise, share and collaborate on experience insights data gathered from multiple studies.