# CST240 Contact Centre Telephony &amp; Multi-Channel Solution &amp; Associated Services - call-off from RM6285 GCA framework

> A sourced UK public sector contract award published by Derbyshire County Council.

## Key facts

- Buyer: [Derbyshire County Council](/buyers/derbyshire-county-council/contract-awards)
- Supplier: Netcall Technology Limited
- Award value: £373,672
- Tender value: £373,672
- Award date: 9 July 2026
- Published: 11 August 2026
- Contract start: 10 July 2026
- Contract end: 9 July 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 7f951443-dbd3-4d29-8e58-cb8f34db1a6a-910219
- OCID: ocds-b5fd17-79dcf73e-9657-47e0-a173-af5a1d346f56

## Description

Direct award call-off contract from GCA RM6285 Back Office Software 2 framework for the provision of Contact Centre Telephony &amp; Multi-Channel Solution &amp; Associated Services\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7f951443-dbd3-4d29-8e58-cb8f34db1a6a-910219)
