# Kew Ticketing services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Board of Trustees of the Royal Botanic Gardens Kew](/buyers/board-of-trustees-of-the-royal-botanic-gardens-kew/contract-awards)
- Contract winner: GATEWAY TICKETING SYSTEMS UK LIMITED
- Award value: £100,000
- Tender value: £100,000
- Award date: 13 December 2022
- Published: 15 June 2023
- Contract start: 1 April 2023
- Contract end: 31 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: e7e1e25f-78c8-43d0-a596-2bcb95c5550d-610428
- OCID: ocds-b5fd17-79cda247-4b4f-47b5-9d9a-e73257c9af5c

## Description

Due to the delays in the procurement of the new solution, the new solution will not be installed until after the current contract expires\. It is expected even when the procurement has been completed, the delivery of the new solution will take months\. We are requiring an extension of the existing contract for 2 years, but on a 1\+1 year terms and 3 months notice period\.

## Related contract awards

- [RBGKEW1468](/contracts/ocds-b5fd17-ce7ac7c1-da01-4779-aa60-40786d4f3887): The Board of Trustees of the Royal Botanic Gardens, Kew
- [RBGKEW1393](/contracts/ocds-b5fd17-3154c218-e14a-4cd9-acee-5d86aaa97cd3): The Board of Trustees of the Royal Botanic Gardens, Kew
- [RBGKEW1442 Summer Family](/contracts/ocds-b5fd17-4c48b662-2d81-42dd-a945-85edf5255454): The Board of Trustees of the Royal Botanic Gardens, Kew
- [Gateway Renewal Jan 25 to Jan 26](/contracts/ocds-b5fd17-0078d7f5-8220-4a07-804f-e36b826c7b49): The Crown Estate
- [RBGKEW/691 Galaxy Software Support & Hosting, Ticketing System](/contracts/ocds-b5fd17-f60da982-7fda-4dbc-b6bb-ab1a52bfe479): ROYAL BOTANIC GARDENS, KEW
- [Visitor Management System for Heritage Services Sites](/contracts/ocds-b5fd17-741d1dea-a724-486f-9855-ca12b10ba51e): Bath and North East Somerset Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e7e1e25f-78c8-43d0-a596-2bcb95c5550d-610428)