# Provision of Voice of Customer Software \(Rant and Rave\) - Direct Award from Crown Commercial Service \(CCS\) G-Cloud 11 Framework \(RM1557\.11\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Longhurst Group](/buyers/longhurst-group/contract-awards)
- Contract winner: Upland Software Uk Limited
- Award value: £399,684
- Tender value: £399,684
- Award date: 31 March 2020
- Published: 25 February 2021
- Contract start: 1 April 2020
- Contract end: 31 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: e85cc25f-f9ba-418f-89e6-9318916f236e-415671
- OCID: ocds-b5fd17-79a7fada-0726-466c-a751-ca23a5fd8962

## Description

A Call-Off Contract to provide a subscription to Voice of Customer Software - Rant and Rave from the Crown Commercial Service \(CCS\) G-Cloud 11 Framework \(RM1557\.11\)\. The Rant and Rave software provides customer engagement, feedback, surveys, associated analysis and consultancy services

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e85cc25f-f9ba-418f-89e6-9318916f236e-415671)
