# Borders &amp; Trade - Live Services Partner

> A sourced UK public sector contract award published by H M Revenue &amp; Customs.

## Key facts

- Buyer: [H M Revenue &amp; Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [MASTEK \(UK\) LTD\.](/suppliers/mastek-uk/public-sector-contract-awards)
- Award value: £21,000,000
- Tender value: £21,000,000
- Award date: 2 October 2023
- Published: 4 October 2023
- Contract start: 3 October 2023
- Contract end: 2 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 502f4690-3269-4431-81a6-25b9f3558b3c-685193
- OCID: ocds-b5fd17-77fffcc9-68d3-4a98-87c7-38245bc83f28

## Description

This Call Off Contract, under CCS Framework RM1557\.13 \(G-Cloud 13\), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders &amp; Trade teams\. Some of the services in-scope are categorised as Critical National Infrastructure \(CNI\) services, and therefore 24/7 support is required in relation to these\. The Supplier will work with developers to support project teams transitioning new services to live\. Activities include \(but not limited to\): testing, monitoring, deployment &amp; release\. The Contract Value is calculated as: Total \(potential\) max\. value - £21M \(which comprises of:\) - Initial 12 month term max\. value - £14M - Potential 6 month extension max\. value - £7M

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/502f4690-3269-4431-81a6-25b9f3558b3c-685193)
