Tender notice
Review of the Rail Ombudsman
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer
Public buyer
OFFICE OF RAIL AND ROADTender value£75,000
- Planned startAs published in the notice
- Planned endAs published in the notice
Work description
The purpose of this research is to ensure that the Rail Ombudsman continues to provide a timely and effective means of redress for consumers. It should review the operation of the Rail Ombudsman scheme against the terms on which it was appointed, current best practice, and the reporting relationships between the Rail Ombudsman and the relevant parties.