# ServiceNow Managed Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Crown Prosecution Service](/buyers/crown-prosecution-service/contract-awards)
- Contract winner: [FLYFORM LTD](/contract-winners/flyform/public-sector-contract-awards)
- Award value: £560,958
- Tender value: £560,958
- Award date: 31 March 2019
- Published: 7 May 2019
- Contract start: 1 April 2019
- Contract end: 31 March 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 2ebec352-b972-4f8d-8345-50f71c5ebc92-287829
- OCID: ocds-b5fd17-77623556-fc08-4013-8bcb-b8f2650d7e19

## Description

Contract for the provision of a ServiceNow Managed Service inclusive of ongoing development and implementation\. Following the successful implementation of the ServiceNow platform the CPS requires a partner to deliver a Managed Service in order to maintain the effective running of the system\. The service shall include ongoing development and implementation of ServiceNow modules, system improvements, upgrades and maintenance\.

## Related contract awards

- [Direct Award - Provision of Same Day Courier Services](/contracts/ocds-b5fd17-7c5be373-f5dc-4aea-9a88-12bd1e5280de): Crown Prosecution Service
- [Police National Legal Database](/contracts/ocds-b5fd17-97702088-2c09-4edc-9090-a42708b049c0): Crown Prosecution Service
- [Provision of Security Incident Event Management \(SIEM\) Tool](/contracts/ocds-b5fd17-497effbf-79bb-4f6a-a04a-ad2020097790): Crown Prosecution Service
- [DSTL Service Strategy and Assurance](/contracts/ocds-b5fd17-a7842568-42b8-4ff3-81ae-579e9a90e5f2): Defence Science and Technology Laboratory
- [ServiceNow Licenses](/contracts/ocds-b5fd17-1aaaf461-5e32-4c64-999f-672cfa3c955a): The Pensions Regulator
- [CPT\_25\_19 - ServiceNow enhanced support 01\.04\.25 - 30\.06\.25](/contracts/ocds-b5fd17-6202e363-3be7-4ebf-b194-bf08778ff8b1): National Audit Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2ebec352-b972-4f8d-8345-50f71c5ebc92-287829)