# Renewal of Achieve CEM solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Brighton & Hove City Council](/buyers/brighton-hove-city-council/contract-awards)
- Contract winner: Firmstep Ltd
- Award value: £71,200
- Tender value: £71,200
- Award date: 13 November 2016
- Published: 18 November 2016
- Contract start: 14 November 2016
- Contract end: 13 November 2017
- Stage: awarded
- Procurement category: services
- Notice ID: 27139783-2fa4-4139-8516-94fee15aec47-116151
- OCID: ocds-b5fd17-76b21a4c-adca-11e6-9901-0019b9f3037b

## Description

Renewal of Achieve CEM solution

## Related contract awards

- [BHCC DR Banking Transactional Services Contract](/contracts/ocds-b5fd17-68f9fa37-1235-402a-aa21-2582fd1ad5ce): Brighton & Hove City Council
- [BHCC HP Call-Off Contract from the Fusion21 Building Safety and Compliance Framework for the provision of Legionella Monitoring and Control Works](/contracts/ocds-b5fd17-deef5c73-1fe6-4bb0-9aa1-39da6bc6ae6b): Brighton & Hove City Council
- [Temporary Accommodation Consultancy](/contracts/ocds-b5fd17-db479bf0-31f5-4bdd-98c7-a4efa075ab79): Brighton & Hove City Council
- [Firmstep Forms, Self and Dash Platform](/contracts/ocds-b5fd17-7c0ffe94-5eaa-431e-9d76-5882e0d28cb9): London Borough of Merton
- [WSCC - TH - Whole Council Design Digital Engagement Tools - AWARD](/contracts/ocds-b5fd17-c88ca3b7-b619-447c-b876-f6bef604d526): SE Shared Services
- [CRM Software Poole and Christchurch](/contracts/ocds-b5fd17-a91d667e-5b0f-4be8-a061-acc423e8af25): Bournemouth Christchurch and Poole Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/27139783-2fa4-4139-8516-94fee15aec47-116151)