# Call Center Technology

> A sourced UK public sector contract award published by West Yorkshire Combined Authority.

## Key facts

- Buyer: [West Yorkshire Combined Authority](/buyers/west-yorkshire-combined-authority/contract-awards)
- Supplier: [REDCENTRIC SOLUTIONS LIMITED](/suppliers/redcentric-solutions/public-sector-contract-awards)
- Award value: £256,525
- Tender value: £256,524
- Award date: 7 November 2022
- Published: 9 January 2023
- Contract start: 8 November 2022
- Contract end: 7 November 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 582668f9-bd34-4505-bf50-6ff6c52933b5-604098
- OCID: ocds-b5fd17-754d385a-fda1-420b-959a-5d71586cd70f

## Description

The Mayoral Combined Authority \(MCA\) are seeking a provider to cover the design, installation, configuration set up, handover and decommissioning, migration and decommissioning from the current Skype for business to the MCA's service desk with ongoing support and maintenance\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/582668f9-bd34-4505-bf50-6ff6c52933b5-604098)