# Privileged Access Management \(PAM\) Tool

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Tender value: £150,000
- Published: 7 February 2020
- Planned start: 30 March 2020
- Planned end: 29 March 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: 21be6470-460b-4db2-82e6-8133f88d7533-342582
- OCID: ocds-b5fd17-753d2d3b-3839-4b49-afe8-3dfe497006cd

## Description

Ofgem currently stores system administration usernames and passwords in a shared software product where everyone in each team can see all usernames and passwords with system administration rights\. There is no protection around these files, so each user with rights may change, or even delete system admin credentials\. In addition, most of those usernames are generic "Admin" users and not assigned to individuals making auditing specific privileged user activity nearly difficult\. Lastly, we have limited sys admin resources to create new server services, administrate existing one and collapse services identified for decommissioning\. We are looking for a technical solution supported by PAM professional services that helps resolve the risk associated with unmonitored, unlimited priviledged access to Ofgems infrastructure systems and gain control over the privileged accounts to the technical assets For more information see attached document - 2020-008 Privileged Access Management \(PAM\) Tool ITT

## Related contract awards

- [2025-121 Qualitative Research Call-Off Contract](/contracts/ocds-b5fd17-e4eed6b9-d1fc-4efb-9e07-3c184624a453): Ofgem
- [2026-021 Econometrics and Economic Analysis](/contracts/ocds-b5fd17-08489271-ee5e-48b1-a58c-71f409345538): Ofgem
- [2026-026 Cost Allocation and Recovery Review Deliberative Research](/contracts/ocds-b5fd17-46f9d908-8f75-418d-9160-cc8ca6e6fe41): Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/21be6470-460b-4db2-82e6-8133f88d7533-342582)