Provision of Cloud Based software-as-a-service (SaaS) platform for Mid and South Essex Integrated Care Board

The Contracting Authority (NHS Mid and South Essex Integrated Care Board) has awarded a compliant Call-Off Contract to SOFTCAT PLC for provision of the Datix CloudIQ (DCIQ) Cloud Based software-as-a-service (SaaS) platform under the Health Trust Europe Enterprise Level Information Communication Technology (ICT) Solutions 2023 Digital Technology Framework Agreement (HTE - 011008) in accordance with the Framework Guidance and Rules. The scope of this service includes: - Database to capture Incidents, Complaints, Claims, and Risk Management, retain and search legacy data from MSEICB Datix Web/Rich client systems; - Incident reporting system compatible with Learning from Patient Safety Events (LFPSE) Service; - Integrated Risk Management database that links between modules; - Business Intelligence functionality including dashboards for improved analysis and triangulation of system data; - Fully customisable to meet current and future ICB requirements - Allows for information to be reported from anywhere with internet access, from any location and device; - Automated reporting; - Fully auditable - Rapid implementation; - Training; and - Web/Cloud based in line with NHS Mid and south Essex (MSE ICB) provider organisations.

The contract commences 01st April 2026 and expires 31st March 2029 for 3 years (with break-clause at end of year 2 agreed). The aggregate contract value awarded is £131,414.4 inc VAT. This represents £41,685.6 for the first 12 months 01.04.2026 - 31.03.2027, £43,770 for the second year from 01.04.2027 - 31.03.2028 and £45,958.8 for the final year from 01.04.2028 - 31.03.2029.

This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least £30,000 inclusive of VAT in accordance with the Public Contract Regulations 2015, which govern the Framework Agreement his Call-Off Contract is associated with.