# PR2243 - Provision of Behavioural Science Approaches to Improving Casework Processes

> A sourced UK public sector contract award published by Parliamentary and Health Service Ombudsman.

## Key facts

- Buyer: [Parliamentary and Health Service Ombudsman](/buyers/parliamentary-and-health-service-ombudsman/contract-awards)
- Supplier: Copy &amp; TV Ltd
- Award value: £64,200
- Tender value: £72,000
- Award date: 31 January 2025
- Published: 10 February 2025
- Contract start: 5 February 2025
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 23c799b9-ece6-4871-9df1-5dbb49d7a297-824847
- OCID: ocds-b5fd17-73a74a7a-e6d9-4a13-a918-29e600cac650

## Description

Provision of 'Behavioural Science Approaches to Improving Casework Processes' research to PHSO\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/23c799b9-ece6-4871-9df1-5dbb49d7a297-824847)
