# CP1808-19 Employee Assistance Programme \(EAP\)

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Devon County Council](/buyers/devon-county-council/contract-awards)
- Published: 18 November 2019
- Planned start: 1 April 2020
- Planned end: 31 March 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: 0d93c328-befa-431e-b4d5-a1ae589f1422-326824
- OCID: ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea

## Description

Devon County Council is looking for one supplier to provide an Employee Assistance Programme \(EAP\) consisting of a telephone helpline &amp; online portal to cover 24hrs/365days of service\. The Supplier must be able to provide up to six one-hour sessions of telephone or face-to-face counselling per employee per calendar year to its centrally employed staff \(as at October 2019 approximately 4,727 staff\) in order to support individuals to remain in work, or to return to work after a period of absence\. The provision of an EAP service is designed to produce organisational benefit that can be quantified by measurable outcomes \(such as feedback from employees showing that using the EAP service helped them to return to work after a period of absence or in dealing with personal or work based issues\) Additional information: To express an interest in the Business interest and receive the tender information Suppliers should visit: www\.supplyingthesouthwest\.org\.uk

## Related contract awards

- [CP2863-26 JACs Data Migration Services and Support](/contracts/ocds-b5fd17-0399c394-4152-426c-9fb8-e18adf2aa1bd): Devon County Council
- [CP2825-26a Wheelchair Accessible People Carriers](/contracts/ocds-b5fd17-8830a5f9-6ad2-4070-bd79-68a9ffd2d844): Devon County Council
- [DCC: Lot 1 - 10th August 2026 PCV](/contracts/ocds-b5fd17-1c85f323-1958-4740-8002-fe1a27f12cf0): Devon County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0d93c328-befa-431e-b4d5-a1ae589f1422-326824)
