# IT Service Management Solutions Software

> A sourced UK public sector contract award published by HAMPSHIRE COUNTY COUNCIL.

## Key facts

- Buyer: [HAMPSHIRE COUNTY COUNCIL](/buyers/hampshire-county-council/contract-awards)
- Supplier: [CRAYON LIMITED](/suppliers/crayon/public-sector-contract-awards)
- Award value: £1,563,968
- Tender value: £1,563,968
- Award date: 5 December 2024
- Published: 7 January 2025
- Contract start: 26 January 2025
- Contract end: 25 January 2033
- Stage: awarded
- Procurement category: goods
- Notice ID: 9559c1c2-b410-4dd9-a21e-3ea1fc066653-814672
- OCID: ocds-b5fd17-7295b780-ccdf-4757-8395-433b4cb65bc6

## Description

Hampshire County Council currently utilises IT Service Management \(ITSM\) tool, IVANTI\. This software manages several key areas, including: Configuration Management Hardware Asset Management Knowledge Management/Self-Service Portal Service Catalogues and Requests The Council requires ongoing software licensing and support maintenance for this software and has awarded a contract for this\. Call Off from the KSC Software Products and Associated Services framework, reference number Y23065\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9559c1c2-b410-4dd9-a21e-3ea1fc066653-814672)