# ITEP0806 - ServiceNow Implementation Services

> A sourced UK public sector contract award published by National Highways.

## Key facts

- Buyer: [National Highways](/buyers/national-highways/contract-awards)
- Supplier: [UP3 Services Limited](/suppliers/up3-services/public-sector-contract-awards)
- Award value: £2,600,000
- Tender value: £2,600,000
- Award date: 12 July 2024
- Published: 9 August 2024
- Contract start: 15 July 2024
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: dce80bff-e93e-4e75-bfc7-e312ac541644-776159
- OCID: ocds-b5fd17-71993da3-dad8-4d65-beb3-1250e73097d1

## Description

ITEP0806 - ServiceNow Implementation Services The outcomes that the proposal is seeking to achieve include improved availability and performance of National Highways' operational technology, which will support the safe and efficient operation of the motorway and trunk road network\. The investment will also enable National Highways to make data-driven decisions, improve the efficiency and effectiveness of its operations, and deliver better services to customers and stakeholders\.

## Related contract awards

- [PDF - Framework - A120 Horsley Cross - Parkeston Rbt Harwich Safety Impt](/contracts/ocds-b5fd17-17b0789c-c4e1-4d50-acd5-06e497aace8c) — National Highways
- [PDF Framework - A27 Falmer Footbridge Headroom](/contracts/ocds-b5fd17-ac2eb537-ce78-41bb-8f91-d6d652725e96) — National Highways
- [PDF Framework - RM1016 Holyport interchange](/contracts/ocds-b5fd17-c92e4616-bb2e-4533-8dce-53b55a72aa09) — National Highways
- [PDF Framework - A5 EB WB M42 J10 - A5148 Wall SCRIM](/contracts/ocds-b5fd17-fa81f41a-011b-40ab-a8bf-d4c26b00e821) — National Highways
- [ServiceNow-Development Support](/contracts/ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10) — HS2
- [ServiceNow](/contracts/ocds-b5fd17-7e96fccf-5772-41df-a706-b2243009fbb2) — HS2
- [ITEP0640 - ServiceNow Managed Support &amp; Development Services](/contracts/ocds-b5fd17-ace7bdaf-dadf-4418-ba2c-19218273680a) — National Highways
- [ServiceNow Managed Development Service](/contracts/ocds-b5fd17-ba597a75-1c8d-486b-9988-740c5467824a) — HIGHWAYS ENGLAND COMPANY LIMITED
- [SEN20231-SEN-TAXI-Brooksby Melton College](/contracts/ocds-b5fd17-08326797-d738-447c-9aa6-156a9505a094) — Leicestershire County Council
- [2026-08-07 09:00 - QBE959 Newmarket &amp; Gazeley to Riverwalk School, Bury St Edmunds - AWARD](/contracts/ocds-b5fd17-b8f51468-ddfc-4b13-b56e-af10669ad163) — Suffolk County Council Passenger Transport
- [QHL118 09:00 2026-09-01 Glemsford to WS Training, Haverhill - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-97ec37c1-e8fe-4ab5-a737-0f93dfeabe48) — Suffolk County Council Passenger Transport
- [2025-097 Microsoft Enterprise Agreement &amp; Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dce80bff-e93e-4e75-bfc7-e312ac541644-776159)
