# Freshworks - IT service management tool

> A sourced UK public sector contract award published by whg.

## Key facts

- Buyer: [whg](/buyers/whg/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £88,128
- Tender value: £100,000
- Award date: 29 March 2024
- Published: 29 April 2024
- Contract start: 31 March 2024
- Contract end: 30 March 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 585e6c05-8292-4400-b990-67baea7763d6-745828
- OCID: ocds-b5fd17-718ff8d5-9c93-4a5d-9e48-cf45850c7e8b

## Description

whg has awarded a contract for IT service management tool to Freshworks\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/585e6c05-8292-4400-b990-67baea7763d6-745828)
