# Out of Hours Call Handling Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Oldham Council](/buyers/oldham-council/contract-awards)
- Tender value: £240,000
- Published: 7 March 2024
- Planned start: 1 June 2024
- Planned end: 31 May 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: fe556dc1-2d5d-4778-9de7-01193471a0eb-730198
- OCID: ocds-b5fd17-70cf6437-4e20-4cf6-88c9-1af291cdd487

## Description

Oldham Council require a Provider to operate the out of hours statutory service for temporary accommodation queries\. The Council are currently facing a housing crisis with the demand significantly increasing for temporary accommodation and wrap around support services increasing\. The support currently provided by the Council covers 'normal working' hours however access to support and advice is required 24 hours, 7 days a week, 365 days a year\.

## Related contract awards

- [ICT179: CGA Project Ref 73033 Send Education, Health and Care \(EHC\) Hub](/contracts/ocds-b5fd17-e0bf966c-91bb-4b0e-be02-673e4e34d5bb): Oldham Council
- [ICT242: CAF Compliance : Supply Chain Risk Management Software](/contracts/ocds-b5fd17-8ac0c125-b579-46da-8f11-c0ab484a1c58): Oldham Council
- [Legal Services - GNDDP and Oldham Low Carbon Heat Network Commercialisation work](/contracts/ocds-b5fd17-81a6d8a6-d8fd-4d09-a75a-0b0b482c1cd6): Oldham Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fe556dc1-2d5d-4778-9de7-01193471a0eb-730198)