# Customer Relationship Management \(CRM\) Tool - for GDPR

> A sourced UK public-sector contract award published by The Planning Inspectorate.

## Key facts

- Public buyer: [The Planning Inspectorate](/buyers/the-planning-inspectorate/contract-awards)
- Contract winner: SALESAGILITY LIMITED
- Award value: £27,700
- Tender value: £27,700
- Award date: 18 August 2023
- Published: 5 September 2023
- Contract start: 1 September 2023
- Contract end: 31 August 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 1575b8f8-7b52-42ad-a596-7c98763598c9-677679
- OCID: ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227

## Description

Crown Commercial service - GCloud 13 Framework Agreement RM1557\.13 Lot 2 Cloud Software Call-Off Contract Provision of a Customer Relationship Management \(CRM\) system to support Planning Inspectorate data management and compliance with GDPR/DPA 2018 and provide a central repository of all our Records of Processing Activities \(ROPA's\) data sharing agreements and asset register for all business units across the organisation\.

## Related contract awards

- [Technology and associated services](/contracts/ocds-b5fd17-4194b6cc-8236-451e-b1cc-21150f8eb0cf): The Planning Inspectorate
- [Welsh Translation Services](/contracts/ocds-b5fd17-9269f4b5-9308-49f3-a786-8a36eeacb2b3): The Planning Inspectorate
- [Horizon Scanning Tool](/contracts/ocds-b5fd17-18fbf290-da95-4869-ac96-64f3ca265c8f): The Planning Inspectorate
- [RM1557\.13 SalesAgility Ltd & ECITB](/contracts/ocds-b5fd17-a48004b3-bca0-44d3-8eeb-87dc410f1475): ENGINEERING CONSTRUCTION INDUSTRY TRAINING BOARD
- [Development and Implementation Services of a Software](/contracts/ocds-b5fd17-cca08473-e596-4e7c-a41c-0b17df6f4074): Basingstoke & Deane Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1575b8f8-7b52-42ad-a596-7c98763598c9-677679)