# External Response Support service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [National Audit Office](/buyers/national-audit-office/contract-awards)
- Contract winner: [SPECIALIST COMPUTER CENTRES PLC](/contract-winners/specialist-computer-centres/public-sector-contract-awards)
- Award value: £133,056
- Tender value: £133,056
- Award date: 20 March 2025
- Published: 4 March 2026
- Contract start: 1 April 2025
- Contract end: 31 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 33737509-e272-4639-8764-3cfe8f666e49-887130
- OCID: ocds-b5fd17-70be3e90-16d6-4b9d-9bb5-25a7fbc96457

## Description

The National Audit Office awarded a contract to Specialist computer centres and the supplier will be providing an External Incident response service\. The contract will commence on Tuesday 1st April 2025 running for 12 months until Tuesday 31st March 2026 with optional 2, 12 months extension to Friday 31st March 2028 The estimated contract value will be £133,056 based on £44,352\.00 per annum inclusive of vat\.

## Related contract awards

- [Tactical End User Compute service](/contracts/ocds-b5fd17-d1f7941b-8699-4400-8dc6-df612196013e): National Audit Office
- [Service desk 2022-25](/contracts/ocds-b5fd17-0ee5b399-81ef-44b7-adb4-d116d2cd70cf): National Audit Office
- [Purchase of IT Equipment for Summer Grads, New Starters and Storeroom Replenish](/contracts/ocds-b5fd17-640f0bfb-8805-4d7d-b55d-9809e42a6789): National Audit Office
- [Tricentis Neoload Pro \(Cloud\) Licences](/contracts/ocds-b5fd17-53fcee1c-8e18-4893-8cc0-e7a4860589a8): NHS Blood and Transplant
- [Consultant Review: IT Incident RCA](/contracts/ocds-b5fd17-e0422aab-86e8-4ac6-b0dc-805a9ba7392e): NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
- [Bristol City Council ICT Hardware Rolling Refresh](/contracts/ocds-b5fd17-489370f2-acd0-4f1d-872c-1b4e79c2a998): Bristol City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/33737509-e272-4639-8764-3cfe8f666e49-887130)
