# Call Logging Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [West Yorkshire Combined Authority](/buyers/west-yorkshire-combined-authority/contract-awards)
- Contract winner: [INSIGHT DIRECT \(UK\) LTD](/contract-winners/insight-direct-uk/public-sector-contract-awards)
- Award value: £32,996
- Tender value: £32,996
- Award date: 15 September 2025
- Published: 30 September 2025
- Contract start: 16 September 2025
- Contract end: 15 September 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 56579d08-8404-4c14-9fde-00dc24625696-866178
- OCID: ocds-b5fd17-702c5490-1e30-4fe3-b811-3e0eb0bedc37

## Description

West Yorkshire Combined Authority has awarded a contract for a Call Logging Solution via the 2821-2022 Hardware Framework\. The contract has been awarded for 3 years plus 1 optional 12 month extension\.

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- [CRM System](/contracts/ocds-b5fd17-07d0d9b2-5dab-415a-9c04-73cbe64f42c5): CITY OF YORK COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/56579d08-8404-4c14-9fde-00dc24625696-866178)