# Social Listening and Audience Listening Tool

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [O F W A T](/buyers/o-f-w-a-t/contract-awards)
- Contract winner: Fenix Media Limited t/a Pulsar
- Award value: £84,000
- Tender value: £84,000
- Award date: 1 February 2025
- Published: 5 March 2025
- Contract start: 6 February 2025
- Contract end: 5 February 2027
- Stage: awarded
- Procurement category: services
- Notice ID: a544f5ea-8823-4713-bd50-e38be564883c-831881
- OCID: ocds-b5fd17-6e881039-7c79-41a7-b38b-304c5ac6c003

## Description

Procurement of a social listening tool to continue to gain valuable insights from social and digital media content that is available in the public domain to inform our communications and policy work\.

## Related contract awards

- [Major Water Infrastructure Programme \(MWIP\) - Programmatic Delivery and Opportunity Assessment](/contracts/ocds-b5fd17-37724f11-8b12-44d5-bd3a-0996dc87f93f): O F W A T
- [Review of Ofwat's New Appointments and Variations \(NAV\) Financial Viability Assessment](/contracts/ocds-b5fd17-a7951435-eb45-46b6-a0bb-9df491eab5ae): O F W A T
- [Technical support for Ford and Aylesford Water Recycling Project](/contracts/ocds-b5fd17-d1bc6943-4d11-436c-aab3-35f399c2419b): O F W A T
- [Social Media Monitoring and Listening Tool 2025/26](/contracts/ocds-b5fd17-f7a9f527-0921-4f52-938b-47c2caf51a76): NHS England
- [CPT\_25\_27 - Social media analytics and listening 2025-27](/contracts/ocds-b5fd17-2eaeb8a5-0f19-4889-842d-f893a58e622c): National Audit Office
- [Social media analytics and listening](/contracts/ocds-b5fd17-d7b8ebc9-33da-4c12-b9df-103ceeeb37cd): National Audit Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a544f5ea-8823-4713-bd50-e38be564883c-831881)