# Workforce management software

> A sourced UK public sector contract award published by London Borough of Hackney.

## Key facts

- Buyer: [London Borough of Hackney](/buyers/london-borough-of-hackney/contract-awards)
- Supplier: Verint Systems UK Ltd
- Award value: £72,000
- Tender value: £72,000
- Award date: 23 December 2021
- Published: 25 January 2022
- Contract start: 3 January 2022
- Contract end: 2 January 2024
- Stage: awarded
- Procurement category: services
- Notice ID: e74457e7-f85c-49a6-ae4d-d993cb184fa4-503808
- OCID: ocds-b5fd17-6e41debd-fbdb-4bcc-b948-26c4c8180a60

## Description

Provision of Verint Monet software to manage contact centre workforce

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e74457e7-f85c-49a6-ae4d-d993cb184fa4-503808)
