# Support Services for Microsoft Dynamics 365

> A sourced UK public sector contract award published by CPS.

## Key facts

- Buyer: [CPS](/buyers/cps/contract-awards)
- Supplier: Node 4
- Award value: £57,314
- Tender value: £57,314
- Award date: 1 June 2025
- Published: 15 July 2025
- Contract start: 1 June 2025
- Contract end: 31 May 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 6db48fe7-5509-416a-8015-4613ade069bd-854467
- OCID: ocds-b5fd17-6dca8b2c-a77f-4a9f-aae2-bab2c1d77889

## Description

Provision of managed support services for Microsoft Dynamics 365, including application maintenance, incident resolution, system enhancements, advisory hours, and technical consultancy\. The supplier will be responsible for ensuring system availability, performance optimisation, and user support across core Dynamics modules\. Services will include proactive monitoring, issue triage, patching, and minor configuration changes, with optional support for integrations and reporting\. The contract will support continuous improvement and alignment with evolving business needs\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6db48fe7-5509-416a-8015-4613ade069bd-854467)
