# Call Routing for HMCG, ARCC and Corporate Telephony Dialing Platforms

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MCA - Maritime and Coastguard Agency](/buyers/mca-maritime-and-coastguard-agency/contract-awards)
- Contract winner: [BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY](/contract-winners/british-telecommunications-public/public-sector-contract-awards)
- Award value: £61,425
- Tender value: £61,425
- Award date: 19 May 2023
- Published: 5 June 2023
- Contract start: 1 July 2023
- Contract end: 30 June 2024
- Stage: awarded
- Procurement category: services
- Notice ID: ad34f1a3-c696-4d6a-9658-3799343a2d62-650676
- OCID: ocds-b5fd17-6dc9b9c1-879f-4aee-83fa-dd97f120eb5d

## Description

Call Routing for HMCG, ARCC and Corporate Telephony Dialing Platforms\. MCA has selected the BT Smartnumbers service under Crown Commercial Service's framework Network Services 2\.

## Related contract awards

- [IT Technical Architect](/contracts/ocds-b5fd17-d325dc42-d154-4be6-834f-e75faf2aa03c): MCA - Maritime and Coastguard Agency
- [Portfolio Management Requirement](/contracts/ocds-b5fd17-ccc204ea-9f56-4792-b2a7-de2f941967d2): MCA - Maritime and Coastguard Agency
- [DROITS and Beacon Registry Continuous Improvement, Support and Maintenance 2026](/contracts/ocds-b5fd17-c4101132-e942-4831-ad7c-c2b99a45ac6f): MCA - Maritime and Coastguard Agency
- [Provision of IP Connect Circuits for Trust Site](/contracts/ocds-b5fd17-ffd9d35e-2002-4d54-81a7-95849f9dcdb2): London Ambulance Service
- [Voice Recording Maintenance](/contracts/ocds-b5fd17-23cd4de7-8706-4c0f-ae45-f67d2c601f17): London Ambulance Service
- [Forescout licensing and Hardware 26/29](/contracts/ocds-b5fd17-9a296c18-618d-47ca-b78b-3180a783beb2): Surrey and Borders Partnership NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ad34f1a3-c696-4d6a-9658-3799343a2d62-650676)