# Telecare Call Monitoring Services

> A sourced UK public sector contract award published by Your Housing Group Ltd.

## Key facts

- Buyer: [Your Housing Group Ltd](/buyers/your-housing-group-ltd/contract-awards)
- Supplier: APPELLO CARELINE LIMITED
- Award value: £267,000
- Tender value: £267,000
- Award date: 31 October 2020
- Published: 3 December 2020
- Contract start: 1 November 2020
- Contract end: 31 October 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 0ed58f90-4f06-4c84-a1db-5c1b2c328df2-397876
- OCID: ocds-b5fd17-6d1d85c0-b78f-4e74-acbe-009ae0fcf30a

## Description

YHG have entered into a contract with Appello Careline Limited for the provision of telecare call monitoring services via the PfH Framework Agreement for Telecare, Telehealth and Associated Serivces Lot 2A Monitoring services Direct Award\. The contract relates to the provision of telecare call monitoring services for YHG's older peoples services and supported housing customers\. In line with Framework Call Off procedures this notice is being published for information only\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0ed58f90-4f06-4c84-a1db-5c1b2c328df2-397876)
