# Microsoft Unified Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leicestershire County Council](/buyers/leicestershire-county-council/contract-awards)
- Contract winner: [Microsoft Limited](/contract-winners/microsoft/public-sector-contract-awards)
- Award value: £104,789
- Tender value: £104,789
- Award date: 18 October 2021
- Published: 19 October 2021
- Contract start: 2 November 2021
- Contract end: 1 November 2022
- Stage: awarded
- Procurement category: services
- Notice ID: aa29547d-f54a-499d-a4b7-97be509d80c6-478018
- OCID: ocds-b5fd17-6cbebfd4-4c46-441e-95c5-ad08178daa4d

## Description

The Microsoft technology landscape has changed significantly over the last few years\. The LCC Microsoft estate is following a cloud-based roadmap\. The Microsoft unified support route would also be a single route for all support required for Microsoft products\. In the past there would have been multiple contracts for the various Microsoft technologies resulting in a higher cost than the Microsoft unified support offering and complexities around where issues may lie when problems occur\. Direct award by G-cloud 12, LCC contract procedure rule followed\.

## Related contract awards

- [Leicestershire Care Technology Service](/contracts/ocds-b5fd17-6bbb4a8e-d7a8-4dce-835b-a7760390f7ba): Leicestershire County Council
- [ST0120: London Road, Great Glen Bridge Strengthening Scheme](/contracts/ocds-b5fd17-6a1a8565-93a1-4400-ba2a-ef22080f7930): Leicestershire County Council
- [SEN20511-SEN-TAXI-Glenfield Primary School](/contracts/ocds-b5fd17-e85efe50-f101-4802-8bf9-dbdeb88fcb49): Leicestershire County Council
- [P824 - RM1557\.14 - Microsoft Unified Support Agreement](/contracts/ocds-b5fd17-3703a2d3-bf6b-4e22-b746-b1f3e3cdfb17): Westminster City Council
- [Supply Of Microsoft Unified Support](/contracts/ocds-b5fd17-68b2304c-85a7-4cd3-998c-c19e235a55d9): Department for Business and Trade
- [Provision of Microsoft Unified Enterprise Support Services](/contracts/ocds-b5fd17-27254796-a1da-4137-b9e6-b837997568e7): MCA - Maritime and Coastguard Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/aa29547d-f54a-499d-a4b7-97be509d80c6-478018)