# Contact Centre Technology - Pilot

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leicestershire County Council](/buyers/leicestershire-county-council/contract-awards)
- Contract winner: [Modality Systems Ltd](/contract-winners/modality-systems/public-sector-contract-awards)
- Award value: £25,000
- Tender value: £25,000
- Award date: 12 March 2020
- Published: 21 May 2020
- Contract start: 17 March 2020
- Contract end: 31 March 2020
- Stage: awarded
- Procurement category: services
- Notice ID: e3b65b11-545c-41f1-a891-d9454ca94913-360231
- OCID: ocds-b5fd17-6c88efac-a6f6-4b9b-b106-9bbaba75e662

## Description

Contact centre software solution

## Related contract awards

- [SEN20613-SEN-TAXI-THE PHOENIX CENTRE \(HOSPITAL SCHOOL\)](/contracts/ocds-b5fd17-4f588eb3-8fb2-49ef-9c14-2cd4f1db5557): Leicestershire County Council
- [SEN20601-SEN-TAXI- John Wycliffe Primary School](/contracts/ocds-b5fd17-f96fcab6-18ea-448c-a935-c82a54426d12): Leicestershire County Council
- [SEN20602-SEN-TAXI-CLAYBROOKE PRIMARY SCHOOL & Ullesthorpe C Of E Primary School](/contracts/ocds-b5fd17-8988275c-c2fd-4355-8765-e44e77f5db55): Leicestershire County Council
- [Enghouse Support - CC Operator Console - 2022003701 to 31/01/2026](/contracts/ocds-b5fd17-a40722d4-5022-4791-a888-436562fcf005): University Of The West Of England
- [Enghouse Contact Centre Support](/contracts/ocds-b5fd17-c2ace443-78e3-46fc-b133-cf01ea116ba7): University Of The West Of England
- [Microsoft O365, Teams and Skype for Business Online](/contracts/ocds-b5fd17-4a15c94f-a67c-480b-932d-098114a5948b): Serious Fraud Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e3b65b11-545c-41f1-a891-d9454ca94913-360231)