# IT Service Support Management Tool \(ITSSM\)

> A sourced UK public sector contract award published by The National Archives.

## Key facts

- Buyer: [The National Archives](/buyers/the-national-archives/contract-awards)
- Supplier: [Alemba Ltd\.](/suppliers/alemba/public-sector-contract-awards)
- Award value: £119,850
- Award date: 21 January 2022
- Published: 10 December 2024
- Contract start: 6 March 2022
- Contract end: 5 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: d3b19e7d-f046-4026-969a-8de604d5f436-809368
- OCID: ocds-b5fd17-6c424d02-cfc0-493b-832a-6a94e841a5e0

## Description

The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution\. Contract extended by 12 months until 5th March 2026 in line with contractual terms agreed

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d3b19e7d-f046-4026-969a-8de604d5f436-809368)