# Supply, Implementation of a Customer Relationship Management Solution

> A sourced UK public sector contract award published by Dover District Council.

## Key facts

- Buyer: [Dover District Council](/buyers/dover-district-council/contract-awards)
- Tender value: £500,000
- Published: 29 January 2025
- Contract start: 20 July 2025
- Contract end: 31 May 2028
- Stage: open_tender
- Procurement category: goods
- Notice ID: db17c94c-bd9c-4afd-95b4-6a51e6785d9a-821465
- OCID: ocds-b5fd17-6b933946-e5e3-4bdb-9d54-c601d75dfbd1

## Description

Dover District Council \("the Council"\) wishes to select and appoint a suitable Provider for the supply, implementation and maintenance of a Customer Relationship Management solution and invites prospective Providers to submit a Tender to meet the Council's requirements\. The Contract is anticipated to commence June 25 and will continue for a period of three years with the option to extend for a further 24 months \(in 12 monthly increments\)\. Tender returns are to be completed and submitted electronically via the Kent Business Portal www\.kentbusinessportal\.org\.uk by no later than 12:00pm on 4th March 2025\.

## Related contract awards

- [Provision of Preventative and Reactive Maintenance - Electrical Vehicle Charging Points 2026 - 2029](/contracts/ocds-b5fd17-b55a9e30-e8b1-4243-bfee-7654de6b0f6b) — Dover District Council
- [Provision of Asbestos Surveying, Sampling and Removal Services 2026 - 2027](/contracts/ocds-b5fd17-abea8ed7-62fe-4378-92bb-faaf1fb37867) — Dover District Council
- [Architectural Services for Edinburgh House & Ethelbert Road, Deal](/contracts/ocds-b5fd17-af27336a-d091-4407-8c64-501a1966e560) — Dover District Council
- [Employer's Agent - Acquisition of 39 properties at Sholden Meadows](/contracts/ocds-b5fd17-e10b6c6e-0aff-4b98-a0b9-0b26c8fe9a0e) — Dover District Council
- [Provision of General Medical Services at Tollgate Practice](/contracts/ocds-b5fd17-6b020586-1357-4c83-92d9-010ad76c2e5a) — NHS Essex Integrated Care Board
- [CA18389 - Leeds College of Building - Principal Contractor](/contracts/ocds-b5fd17-f21d447a-287f-4a8a-9cfa-904673555d17) — Leeds College of Building
- [Technical Assistance to Embed Renewable Integration in Madagascar Mining Permits](/contracts/ocds-b5fd17-1c6d7c3d-c200-45a2-94b5-6aeb9bef3555) — PALLADIUM INTERNATIONAL LIMITED
- [RA359859 - Security and Fire Maintenance](/contracts/ocds-b5fd17-13d7f711-a8bf-4d42-a0aa-a52f9c8607f3) — NHS Wales Shared Services Partnership \(NWSSP\)
- [Provision of Liquid Fuels](/contracts/ocds-b5fd17-f75da3a5-e92f-4894-a716-a058346b7007) — Epping Forest District Council
- [BDC Material Supply & Associated Services - Lot 1 - Plumbing, Heating Via PFH](/contracts/ocds-b5fd17-755554cb-c6f1-4f6b-a969-866d60e94a38) — Bromsgrove District Council
- [Supply of Digital PCR including Consumables and Maintenance](/contracts/ocds-b5fd17-7b8e343c-035c-4319-bf59-a805e84f5d87) — NHS Blood and Transplant
- [PAM 7036/27 - RFL - MEMG CAPITAL - 2 X Desktop Keypoint\.NET Focus Systems, Windows 10 LTSC](/contracts/ocds-b5fd17-ce95b1ba-dc21-4ef8-a157-60a41c4f827c) — Royal Free London NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/db17c94c-bd9c-4afd-95b4-6a51e6785d9a-821465)