# Information & Advice

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [ROYAL BOROUGH OF KINGSTON-UPON-THAMES](/buyers/the-royal-borough-of-kingston-upon-thames/contract-awards)
- Contract winner: The Royal Borough of Kingston Upon Thames Citizens Advice Bureau
- Award value: £1,355,000
- Tender value: £1,355,000
- Award date: 12 December 2016
- Published: 26 January 2017
- Contract start: 1 April 2017
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 9b8e6522-436f-4ae8-988a-17d7baa2f2fb-127269
- OCID: ocds-b5fd17-6b441c54-8406-4aa2-8861-1c3551267825

## Description

The Royal Borough of Kingston upon Thames sought to commission its information & advice service\. The aim was to commission a high quality information and advice service to support individuals across the borough who may be experiencing issues including housing, welfare benefits and debt, amongst others\. The service will complement existing commissioned Council services and voluntary & community sector services, and have a coordinating role with existing networks\. It is not expected to be able to provide every answer but must be able to signpost effectively to services outside the scope of this contract\. All tender documentation relating to this procurement could be accessed via the London Tenders Portal \(https://www\.londontenders\.org/\), Project ID DN169554\. Additional information: Contracts Finder Advert https://www\.contractsfinder\.service\.gov\.uk/Notice/85c0b54f-4a07-4020-80ab-9aade2d4e382?p=@=UFQxUlRRPT0=NjJNT08 London Tenders Portal advert https://procontract\.due-north\.com/Advert?advertId=36c43e51-b863-e611-8114-000c29c9ba21&fromAdvertEvent=True The original Contracts Finder Notice can be accessed via the following link: https://www\.contractsfinder\.service\.gov\.uk/Notice/85c0b54f-4a07-4020-80ab-9aade2d4e382?p=@=UFQxUlRRPT0=NjJNT08 Owing to technical issues it has not been possible to update the original notice\.

## Related contract awards

- [Kingston Small Sites 2 - RIBA Stages 0-2, Stage 3: Design Services](/contracts/ocds-b5fd17-df47962a-54f5-4d1d-b1b3-9dba650e2a74): The Royal Borough of Kingston upon Thames
- [Security / Manguarding 2026](/contracts/ocds-b5fd17-47cc42e8-9198-45f1-82d4-c59dcd15c107): The Royal Borough of Kingston upon Thames
- [Highways asset management s/w](/contracts/ocds-b5fd17-b5c941b3-c927-4f46-9d6e-86d7031a5470): The Royal Borough of Kingston upon Thames

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9b8e6522-436f-4ae8-988a-17d7baa2f2fb-127269)