# CA15189 - ESNEFT2390 Monitoring and Alerting solutions for the ESNEFT Infrastructure Environment

> A sourced UK public sector contract award published by East Suffolk and North Essex NHS FT.

## Key facts

- Buyer: [East Suffolk and North Essex NHS FT](/buyers/east-suffolk-and-north-essex-nhs-ft/contract-awards)
- Supplier: [Phoenix Software Ltd](/suppliers/phoenix-software/public-sector-contract-awards)
- Award value: £701,578
- Award date: 17 March 2025
- Published: 17 March 2025
- Contract start: 1 April 2025
- Contract end: 31 March 2030
- Stage: awarded
- Procurement category: goods
- Notice ID: bf82ed9a-97cc-49b5-895f-4e0cf45a854c-834101
- OCID: ocds-b5fd17-6b3bddde-45bb-4ade-8641-b3cd37578ddf

## Description

Invitation to Offer for the Supply of AlertMedia emergency communication software and Zabbix monitoring and alerting software support and training\. AlertMedia's mass notification software will help ICT notify impacted Trust employees of Epic and other application problems and outages, and track message delivery\. Its multichannel alerts go via Teams, SMS, push notifications \(on Trust owned devices\) and automated voice calls e\.g\. to ward phones\. Zabbix enables a single pane of glass view of the Trust's entire IT Infrastructure through monitoring our Network, Cloud, Websites and Infrastructure hardware and applications\. For both lots, East Suffolk and North Essex NHS Foundation Trust are interested in a 5-year period with the option to extend for an additional 2 x 12 month, \(provisional start date 1st April 2025\)\. This procurement is to be conducted under the Digital Workplace Solutions Framework Agreement Reference: SBS/19/AB/WAB/9411 https://www\.sbs\.nhs\.uk/services/framework-agreem To access this competition: Registered: Login to https://suppliers\.multiquote\.com and view the opportunity CA15189\. Not registered: Visit https://suppliers\.multiquote\.com then register and quote CA15189 as the reason for registration\. Any queries please contact MultiQuote on 0151 482 9230\.

## Related contract awards

- [CA18304 - ESNEFT 2668 - Managed Service for the Provision of Renal Dialysis Services](/contracts/ocds-b5fd17-73bf2ea7-777f-40de-9849-ebffa6a3266d) — East Suffolk and North Essex NHS FT
- [CA17571 - SUS Data Feed](/contracts/ocds-b5fd17-dc097354-938a-4ee7-b3e9-f5ffab195a23) — East Suffolk and North Essex NHS FT
- [CA17879 - ESNEFT2745 - Pathology Labels, Forms and Packaging](/contracts/ocds-b5fd17-24e32a55-1046-492e-9d0d-7b63f7973910) — East Suffolk and North Essex NHS FT
- [CA17882 - ESNEFT3225 - Replacement of Roof ERICA/ Block 36\.](/contracts/ocds-b5fd17-f9dae893-c12f-41cf-8a9e-f5d32f04937c) — East Suffolk and North Essex NHS FT
- [DDaT26439 - Software Subscription](/contracts/ocds-b5fd17-8cec1c24-b49b-41e9-85b0-70ac8729d0cb) — UK SHARED BUSINESS SERVICES LIMITED
- [2025-097 Microsoft Enterprise Agreement & Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem
- [Microsoft Enterprise and Azure Agreement Award Notice](/contracts/ocds-b5fd17-110d3cf1-425f-480e-a86a-397d79479628) — OFCOM
- [VMWare Cloud Foundation](/contracts/ocds-b5fd17-8fd0abb4-7737-4665-8a19-0e87ce43c5ec) — South Ribble Borough Council
- [eCase Management System](/contracts/ocds-b5fd17-90ab1301-17a0-433e-bb6c-d86ab9ea86fb) — Home Office
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1) — UK SHARED BUSINESS SERVICES LIMITED
- [Linford Wood Furniture](/contracts/ocds-b5fd17-ed3c47f6-b6ce-4619-aa6d-cab73ba50dfc) — Milton Keynes Council
- [Siemens Somatom X\.ceed CT Scanner](/contracts/ocds-b5fd17-d2b4b82d-1910-449d-a871-14333a84496b) — Northumbria Healthcare NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bf82ed9a-97cc-49b5-895f-4e0cf45a854c-834101)