# Soroco Scout-Contact Centre Automation

> A sourced UK public sector contract award published by Hertfordshire Constabulary.

## Key facts

- Buyer: [Hertfordshire Constabulary](/buyers/hertfordshire-constabulary/contract-awards)
- Supplier: [Agilisys Ltd](/suppliers/agilisys/public-sector-contract-awards)
- Award value: £76,000
- Tender value: £76,000
- Award date: 23 February 2024
- Published: 26 February 2024
- Contract start: 30 January 2024
- Contract end: 30 April 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 15bde4d9-5c4b-4590-b84a-764fd996d772-726582
- OCID: ocds-b5fd17-6adad009-a02a-4d2f-96d7-9a3e6d9e9078

## Description

Agilisys are looking to deploy sorocco scout software into the FCR to help identify duplication of input or processes within the FCR call handling and deployment cycle to increase capacity through automation of processes\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/15bde4d9-5c4b-4590-b84a-764fd996d772-726582)