# Housing OMbudsman Call Answering & Enquiry Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [HOUSING OMBUDSMAN SERVICE](/buyers/housing-ombudsman-service/contract-awards)
- Contract winner: On Net Communications
- Award value: £160,000
- Tender value: £164,000
- Award date: 31 March 2017
- Published: 31 March 2017
- Contract start: 3 April 2017
- Contract end: 29 March 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 1fc1a2e4-20fa-406a-b625-2299cf72a069-139057
- OCID: ocds-b5fd17-6ad8ba2d-9f67-4c6d-8468-896950b5a73e

## Description

The Housing Ombudsman first line response outsourced service including the provision of some back office support services\.

## Related contract awards

- [GB-London: HOS0070 - Internal Communications Channel Review](/contracts/ocds-b5fd17-fa2bcd0a-faaa-4f47-ba90-80371dae0962): Housing Ombudsman Service
- [GB-London: Health Checks](/contracts/ocds-b5fd17-780df701-0b65-4679-883e-82d496492d08): Housing Ombudsman Service
- [Case History Analysis](/contracts/ocds-b5fd17-b43f4259-dcbe-4d40-8f4c-b3bd0e5fb43d): HOUSING OMBUDSMAN SERVICE

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1fc1a2e4-20fa-406a-b625-2299cf72a069-139057)