# ITSM ServiceNow - SaaS

> A sourced UK public-sector contract award published by H M Revenue & Customs.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [SCC](/contract-winners/scc/public-sector-contract-awards)
- Award value: £9,856,918
- Tender value: £9,856,918
- Award date: 11 August 2019
- Published: 3 September 2019
- Contract start: 12 August 2019
- Contract end: 12 August 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 66474770-f241-4c38-8d82-61270527221c-311757
- OCID: ocds-b5fd17-69d913cf-8acc-49e2-b2fb-857ab1c90464

## Description

ServiceNow subscription to SaaS products\. In addition to this HMRC require ServiceNow resource to manage the initial phase of the delivery\.

## Related contract awards

- [Facilities Management \(FM\) Services - West Region](/contracts/ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651): H M Revenue & Customs
- [Facilities Management \(FM\) Services - East Region](/contracts/ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc): H M Revenue & Customs
- [GPO Admin RMAD and ARS ELA Procurement](/contracts/ocds-b5fd17-4b6911b8-89c1-41dd-a336-73440c144ed3): H M Revenue & Customs
- [Network Core: Wi-Fi Support Extension - AWARD](/contracts/ocds-b5fd17-21bf0145-a1d1-4260-88c7-19608f585e48): Lancaster University
- [Tufin Standard Support Renewal 25](/contracts/ocds-b5fd17-ce51ade2-7aed-484a-8569-e0f6227cce2f): Office for National Statistics
- [Delivery of a Technology Maturity Improvement Service](/contracts/ocds-b5fd17-dfa3c9d8-dcbc-49ea-bd8a-a8e8579f8b79): Department for Business and Trade

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/66474770-f241-4c38-8d82-61270527221c-311757)