# Award from G-cloud 11 \(Cloud Hosting Lot\) LGSS Digital Virtual Contact Centre AI

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Northamptonshire County Council
- Contract winner: [Amazon Web Services EMEA SARL](/contract-winners/amazon-web-services-emea-sarl/public-sector-contract-awards)
- Award value: £80,000
- Tender value: £80,000
- Award date: 21 May 2020
- Published: 15 October 2020
- Contract start: 28 September 2020
- Contract end: 27 September 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 4f96204d-9d54-4874-a56e-ea987bb1add1-387254
- OCID: ocds-b5fd17-68c8b147-67a2-443a-a9d6-f2abbedc0f29

## Description

Direct Award from G-Cloud 11 from Cloud Hosting Lot to enable delivery of virtual contact centre and associated services to Northamptonshire County Council, Milton Keynes Council, Horsham District Council and Cambridgeshire County Council\.

## Related contract awards

- [Northamptonshire Personal Care and Support Services for Children and Young People with Disabilities](/contracts/ocds-b5fd17-cbffb074-1443-47b7-b0c5-e1f18a63c0be): Northamptonshire County Council
- [Northamptonshire County Council Brighter Futures Commissioning and Contract Framework](/contracts/ocds-b5fd17-19cf6c41-e819-40d8-9cc5-23b9d27f703f): Northamptonshire County Council
- [Northamptonshire Targeted Safeguarding Support Services for Children and Young People](/contracts/ocds-b5fd17-f27bac90-ed4c-43b9-9f29-bf26628b5dfd): Northamptonshire County Council
- [DDaT25561- AVP Cloud Service](/contracts/ocds-b5fd17-04fe4625-6dc2-47e1-926e-55511a4371d6): UK SHARED BUSINESS SERVICES LIMITED
- [Provision of Cloud Hosting](/contracts/ocds-b5fd17-ff92dfa1-2055-4b51-90b4-e91329091fd8): Crown Commercial Service
- [AWS support to develop data flows](/contracts/ocds-b5fd17-fee8694b-694e-41b9-8ee2-80fc293aecdc): CENTRE FOR PROCESS INNOVATION LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4f96204d-9d54-4874-a56e-ea987bb1add1-387254)