# Customer Experience Platform - Ipswich Borough Council

> A sourced UK public sector contract award published by Ipswich Borough Council.

## Key facts

- Buyer: [Ipswich Borough Council](/buyers/ipswich-borough-council/contract-awards)
- Supplier: FIRMSTEP LTD
- Award value: £81,000
- Tender value: £81,000
- Award date: 25 March 2019
- Published: 26 June 2019
- Contract start: 1 April 2019
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: b2691dde-b907-465f-b0e7-42b034fc8ce3-297729
- OCID: ocds-b5fd17-68ac0a98-0ffa-4a60-beb3-c77c1e162dfd

## Description

Customer experience platform for Ipswich Borough Council

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b2691dde-b907-465f-b0e7-42b034fc8ce3-297729)
