# DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027

> A sourced UK public sector contract award published by Department of Health and Social Care.

## Key facts

- Buyer: [Department of Health and Social Care](/buyers/department-of-health-and-social-care/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £10,080
- Tender value: £10,080
- Award date: 27 March 2026
- Published: 14 April 2026
- Contract start: 3 April 2026
- Contract end: 2 April 2027
- Stage: awarded
- Procurement category: services
- Notice ID: eb454634-a480-4b71-9953-dcc27b9918b1-892826
- OCID: ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91

## Description

Email Ticketing Platform

## Related contract awards

- [DHSC: MR General legal services](/contracts/ocds-b5fd17-030ad276-a41a-43ce-ae82-4c8b2206b3c9) — Department of Health and Social Care
- [DHSC: UKHSA Chair campaign](/contracts/ocds-b5fd17-dde04437-f1ed-442e-8d28-629a602a1615) — Department of Health and Social Care
- [EBSCO Discovery Services \(EDS\) Tool](/contracts/ocds-b5fd17-ae2121ad-d387-4bf7-a448-05dd53ec4b1b) — Department of Health and Social Care
- [DHSC: Fin: Interim Senior Financial Accountant](/contracts/ocds-b5fd17-839382ec-2fb6-4846-85e6-b6a77da2b584) — Department of Health and Social Care
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0) — The Princess Alexandra Hospital NHS Trust
- [Workforce, Training and Education IT Service Desk](/contracts/ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7) — NHS England
- [Service Desk Software - Knowledge Services & Library](/contracts/ocds-b5fd17-ec49b4e9-3b4c-4d47-bb9b-d75d5672bb85) — NHS England
- [Provision of General Medical Services at Tollgate Practice](/contracts/ocds-b5fd17-6b020586-1357-4c83-92d9-010ad76c2e5a) — NHS Essex Integrated Care Board
- [CWC26018 - Microsoft Cloud Solution Provider](/contracts/ocds-b5fd17-37dceafb-18f5-4f5f-9afb-ae784890924e) — Wolverhampton City Council
- [Resident Engagement and Welfare Monitoring Services Contract](/contracts/ocds-b5fd17-6c13d9dc-2d40-49d4-b478-950a598b7a82) — Housing Solutions
- [Learning Management System](/contracts/ocds-b5fd17-bc196143-dacf-41ef-a8e6-c6415526bb43) — North East Lincolnshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eb454634-a480-4b71-9953-dcc27b9918b1-892826)