# Operational Technology Review Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [National Highways](/buyers/national-highways/contract-awards)
- Contract winner: [Deloitte MCS Limited](/contract-winners/deloitte-mcs/public-sector-contract-awards)
- Award value: £750,000
- Tender value: £750,000
- Award date: 11 November 2022
- Published: 9 December 2022
- Contract start: 14 November 2022
- Contract end: 31 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 542b0abe-7972-44f8-8ff2-878fbfdbf027-597607
- OCID: ocds-b5fd17-65ac413e-b8a2-4ebb-992d-c06cbd87cf18

## Description

These services relate to an independent review of National Highways' CHARM \(Common Highways Agency Rijkswaterstaat Model\) ecosystem, taking into account People, Technical, Process, Operational, and Strategic perspectives\. This will include a comprehensive analysis of the ecosystem, and how the deliverables/outcomes provided by the CHARM suppliers are integrated and managed\. The outputs from this will then inform a set of recommendations for ongoing technical and operational improvement\. This is a Call-off Contract under Lot 1 of the Crown Commercial Service framework for Technology Technology & Associated Services \(RM6099\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/542b0abe-7972-44f8-8ff2-878fbfdbf027-597607)