# Admin surge support service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Home Office](/buyers/home-office/contract-awards)
- Contract winner: Sitel UK Ltd
- Award value: £6,000,000
- Tender value: £6,000,000
- Award date: 31 August 2021
- Published: 1 June 2023
- Contract start: 31 August 2021
- Contract end: 31 August 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 6e0e7de7-03d7-4d62-8cb7-dfafdfe3cf4e-649723
- OCID: ocds-b5fd17-65091d5d-c056-4ed3-a56c-42e957c6fa38

## Description

Admin surge support service Additional information: Please note that Sitel have changed there name to Foundever\.

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- [eCase Management System](/contracts/ocds-b5fd17-90ab1301-17a0-433e-bb6c-d86ab9ea86fb): Home Office
- [Basware Digital Marketplace & e-Invoicing](/contracts/ocds-b5fd17-4a092bfd-176b-4b50-b0ca-37d6d2372a6e): Home Office
- [Helpdesk Function](/contracts/ocds-b5fd17-92ad1f29-d79f-46fb-af7f-06a1dac3592d): HS2
- [Provision of Health Measure at the Border COVID Helpline](/contracts/ocds-b5fd17-11f2d960-1f6f-4b26-9d83-dcf9a8baf84e): Crown Commercial Service
- [CON 21-254 Contingency Resource](/contracts/ocds-b5fd17-f73e1354-0a24-415e-8913-ab7a19bc3322): THE FINANCIAL CONDUCT AUTHORITY

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6e0e7de7-03d7-4d62-8cb7-dfafdfe3cf4e-649723)