# Contact Centre as a Service - Product

> A sourced UK public sector contract award published by STUDENT LOANS COMPANY LIMITED.

## Key facts

- Buyer: [STUDENT LOANS COMPANY LIMITED](/buyers/student-loans-company-limited/contract-awards)
- Supplier: [Softcat plc](/suppliers/softcat/public-sector-contract-awards)
- Award value: £5,532,977
- Tender value: £5,532,977
- Award date: 28 April 2026
- Published: 7 July 2026
- Contract start: 15 June 2026
- Contract end: 14 June 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 8102e384-0cf2-47f4-9730-7fde764efbc3-904018
- OCID: ocds-b5fd17-64cc6c03-ae5b-49bd-a006-bbcbc1dc2eb3

## Description

SLC has procured a new Contact Centre as a Service - Product\. This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C\. Contract has a 36 month initial term, with 2 x 12 month extension options\. Pricing is consumption based\. Value of this notice is the total contract value including extension options\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8102e384-0cf2-47f4-9730-7fde764efbc3-904018)