# Provision of Independent Complaint Officers

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Hull City Council](/buyers/hull-city-council/contract-awards)
- Tender value: £240,000
- Published: 21 February 2025
- Planned start: 1 September 2025
- Planned end: 31 August 2029
- Stage: open_tender
- Procurement category: services
- Notice ID: 841271c7-5511-418d-99c2-7f3c5b4d9427-829318
- OCID: ocds-b5fd17-6446db69-1d93-43df-984c-c62f50519d28

## Description

Hull City Council \(The Authority\) is seeking tenders from interested organisations to provide Independent Complaint Officers Framework\. The tender is an open procedure consisting of a one stage process\. The contract is anticipated to commence 1st September 2025 ending by 31st August 2029 with an option to extend for a period of 2 x 12 month periods\. The Authority has estimated the value of the Services to be £60,000 per annum\. The estimated value is given in good faith to assist tenderers in making their submissions, it should not be interpreted as an undertaking to purchase any goods, services or works to any particular value by the Authority and does not form part of the Contract\. Further information is contained within the tender documentation\. Please ensure all tender submission documents are completed as detailed\. Incomplete bids will be eliminated from further process\.

## Related contract awards

- [HULL CITY COUNCIL- Door Access Control Improvements 2024 \(Various Sites\)](/contracts/ocds-b5fd17-8883570a-6b13-4524-b43b-7e6b662e0f2c): Hull City Council
- [Peel Street Play Park Refurbishment, Mini-competition, Lot 2](/contracts/ocds-b5fd17-33c8be37-1549-4789-ba96-f089eb0191a2): Hull City Council
- [Fire Risk Appraisal External Walls, Hull, EN: Procure Construction Consultancy Services Framework Gen-4, Lot 12 Fire Safety Consultant Services, further competition](/contracts/ocds-b5fd17-8388a3b4-ffa3-4b5f-9070-e1070e73548a): Hull City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/841271c7-5511-418d-99c2-7f3c5b4d9427-829318)