# NDC0097-26 - Complaints Management Platform

> A sourced UK public sector contract award published by North Devon District Council.

## Key facts

- Buyer: [North Devon District Council](/buyers/north-devon-district-council/contract-awards)
- Supplier: [rol solutions](/suppliers/rol-solutions/public-sector-contract-awards)
- Award value: £49,500
- Tender value: £49,500
- Award date: 29 July 2026
- Published: 7 August 2026
- Contract start: 1 August 2026
- Contract end: 31 August 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 3aa437ed-c930-400a-91e1-cfda1849454f-909910
- OCID: ocds-b5fd17-634c66ae-90e0-48ca-8e18-a561f926f29e

## Description

Complaints Management Platform - GCloud14 Call-Off

## Related contract awards

- [NDC0104-26 - Provision of Civil Parking Enforcement Systems](/contracts/ocds-b5fd17-07be0a70-f517-4b63-8290-485159f764d5) — North Devon District Council
- [NDC0063-25 - Dashlane password Manager](/contracts/ocds-b5fd17-9122c3a0-13a4-4925-8884-a749cacc034a) — North Devon District Council
- [NDC0080-26 - Vulnerability Scanning Software](/contracts/ocds-b5fd17-7b8d8ef0-4bfb-45cb-a1d8-311b4ba5c2fe) — North Devon District Council
- [NDC0077-26 - Banking Services](/contracts/ocds-b5fd17-36da1aee-98ce-47ac-9759-4cc1bfceeebd) — North Devon District Council
- [Multi-channel solution, customer feedback \(GovMetric\)](/contracts/ocds-b5fd17-dd966572-2ddb-40da-b7ed-33af7c7b374a) — London Borough of Enfield
- [Homes England - Help to Buy Business Case Light Template](/contracts/ocds-b5fd17-862ec0ff-e42d-4178-bd38-32ed534f8f2e) — Homes England \(the name adopted by the Homes and Communities Agency\)
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- [QLT354 2026-08-26 \(0900\) Leiston - Roman Hill Primary School, Lowestoft \(4 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-3418d9ed-524a-41de-8487-25e33a827cf8) — Suffolk County Council Passenger Transport
- [QBR087 2026-08-26 \(0900\) Lowestoft / Worlingham - The Woodview Project, Worlingham \(6 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-75a81455-cf68-41f3-8b47-ece5ddb308f0) — Suffolk County Council Passenger Transport
- [QOC940 2026-08-25 \(0900\) Lowestoft - Ness Point School, Gt Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-4dc15fef-5535-4fdf-b910-40ae6110e71d) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3aa437ed-c930-400a-91e1-cfda1849454f-909910)