# Inbound Numbers and Call Routing Renewal

> A sourced UK public sector contract award published by Department for Environment, Food &amp; Rural Affairs.

## Key facts

- Buyer: [Department for Environment, Food &amp; Rural Affairs](/buyers/department-for-environment-food-rural-affairs/contract-awards)
- Supplier: [BT PLC](/suppliers/bt/public-sector-contract-awards)
- Award value: £140,000
- Tender value: £140,000
- Award date: 4 December 2025
- Published: 10 December 2025
- Contract start: 5 December 2025
- Contract end: 4 December 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 850f0bd0-0625-4f01-a1d7-7530049ed42a-875325
- OCID: ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d

## Description

Inbound Numbers and Call Routing Renewal

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/850f0bd0-0625-4f01-a1d7-7530049ed42a-875325)
