# GB-Grays: Non OJEU

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Thurrock Council](/buyers/thurrock-council/contract-awards)
- Contract winner: [Kwest Research Ltd](/contract-winners/kwest-research/public-sector-contract-awards)
- Award value: £134,500
- Tender value: £134,500
- Award date: 1 August 2017
- Published: 14 August 2017
- Contract start: 1 September 2017
- Contract end: 31 August 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 820f1038-9e1c-4c6a-9d26-cdece691c4b7-165591
- OCID: ocds-b5fd17-6256d64c-e3a7-47ff-9842-7edbf0a8a98b

## Description

Thurrock Council has a housing stock of approximately 10,000 dwellings\. The Council regularly consults with tenants to gain valuable feedback regarding repairs, work completed on the Transforming Homes Programme, leasehold services, general tenant satisfaction and satisfaction with the sign up process for new tenancies\. This valuable feedback allows us to assess the performance of both Contractors and internal teams within the housing service\. Thurrock Council is seeking to appoint a single, suitably qualified and experienced Service Provider, who has experience with carrying out telephone surveys for Housing related services\. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\.

## Related contract awards

- [Passenger Lifts Servicing and Repairs - AWARD](/contracts/ocds-b5fd17-7cfb1caf-02b6-4bdc-8931-095c03a0f978): Thurrock Council
- [Grays Riverfront Project 3 - AWARD](/contracts/ocds-b5fd17-84301450-a1f6-409a-8480-f1816eeca119): Thurrock Council
- [Confidential Waste Disposal Service - AWARD](/contracts/ocds-b5fd17-2451d826-964a-4f09-8275-b79d1ede681b): Thurrock Council
- [Housing Services & Resident Engagement](/contracts/ocds-b5fd17-476797fb-1909-425a-8b9c-69ced946975f): Westminster City Council
- [Tenant Leaseholder Survey](/contracts/ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b): London Borough of Hackney
- [23-047 Tenant Perception Survey](/contracts/ocds-b5fd17-8cf0dd11-bd66-46e6-97fe-57e77f2851a2): Rotherham Metropolitan Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/820f1038-9e1c-4c6a-9d26-cdece691c4b7-165591)