# CPT\_25\_19 - ServiceNow enhanced support 01\.04\.25 - 30\.06\.25

> A sourced UK public-sector contract award published by National Audit Office.

## Key facts

- Public buyer: [National Audit Office](/buyers/national-audit-office/contract-awards)
- Contract winner: [FlyForm Ltd](/contract-winners/flyform/public-sector-contract-awards)
- Award value: £43,200
- Tender value: £43,200
- Award date: 10 March 2025
- Published: 7 April 2025
- Contract start: 1 April 2025
- Contract end: 30 June 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 2f2280a9-0e58-480d-b3cb-b42b6000e67f-838909
- OCID: ocds-b5fd17-6202e363-3be7-4ebf-b194-bf08778ff8b1

## Description

National Audit Office \(NAO\) awarded a contract to the supplier through Crown Commercial Services G Cloud 14\. The selected Supplier FlyForm Ltd will be delivering enhanced support of ServiceNow in line with the current provision\. The contract duration of 3 months is to provide service continuity due to delays until the fully competed procurement via GCloud 14 is finalised\.

## Related contract awards

- [Service desk 2022-25](/contracts/ocds-b5fd17-0ee5b399-81ef-44b7-adb4-d116d2cd70cf): National Audit Office
- [Purchase of IT Equipment for Summer Grads, New Starters and Storeroom Replenish](/contracts/ocds-b5fd17-640f0bfb-8805-4d7d-b55d-9809e42a6789): National Audit Office
- [Auditorium and meeting room equipment support](/contracts/ocds-b5fd17-778acb22-3524-40b3-8e2a-2283f1bd25e3): National Audit Office
- [Service Now Development](/contracts/ocds-b5fd17-efaa1591-5d3b-46c1-b820-c5753244e7a7): Care Quality Commission
- [ServiceNow Implementation Support](/contracts/ocds-b5fd17-97aea906-20a2-4010-b327-5436637a00d7): Foreign Commonwealth and Development Office
- [DCMS Service Management Platform](/contracts/ocds-b5fd17-5d472249-e459-40b7-8d94-316c5b9fbf29): Department For Culture Media & Sport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2f2280a9-0e58-480d-b3cb-b42b6000e67f-838909)