# Leadership Academy Support Ticketing Platform

> A sourced UK public sector contract award published by NHS England and NHS Improvement.

## Key facts

- Buyer: [NHS England and NHS Improvement](/buyers/nhs-england-and-nhs-improvement/contract-awards)
- Tender value: £60,000
- Published: 25 November 2022
- Contract start: 5 January 2023
- Contract end: 4 January 2027
- Stage: open_tender
- Procurement category: services
- Notice ID: 7bb725df-b240-4c38-8dee-b79c4bdcf7f1-593707
- OCID: ocds-b5fd17-61b9f0c5-913b-4598-bd54-bcc992eed454

## Description

Procurement of a web-based incident/ticket management system to handle support tickets A full description of the requirement can be found in the ITQ document once suppliers have registered their interest\. Please note: the maximum budget for this work is £20,000 per annum exclusive of VAT\. The conract is to be awarded on a 1\+1\+1 basis\. Interested suppliers should register on the NHS England e-procurement system here: https://health-family\.force\.com/login • Once logged in click 'Find Opportunities' and search for 'Leadership Academy Support Ticketing Platform' • Click 'Register Interest' • Once you have registered your interest you will be able to view the Requirements and submit a response to the questions within the portal\. • Any messages about the opportunity should be sent via the e-procurement system\. You can do this by going to the home page and: o Click on 'My proposals &amp; Quotes' o Click the relevant Project Title o Click 'Messages' &amp; 'New Message'

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7bb725df-b240-4c38-8dee-b79c4bdcf7f1-593707)
