Leadership Academy Support Ticketing Platform

Procurement of a web-based incident/ticket management system to handle support tickets

A full description of the requirement can be found in the ITQ document once suppliers have registered their interest.

Please note: the maximum budget for this work is £20,000 per annum exclusive of VAT. The conract is to be awarded on a 1+1+1 basis.

Interested suppliers should register on the NHS England e-procurement system here: https://health-family.force.com/login

• Once logged in click 'Find Opportunities' and search for 'Leadership Academy Support Ticketing Platform' • Click 'Register Interest' • Once you have registered your interest you will be able to view the Requirements and submit a response to the questions within the portal. • Any messages about the opportunity should be sent via the e-procurement system. You can do this by going to the home page and: o Click on 'My proposals & Quotes' o Click the relevant Project Title o Click 'Messages' & 'New Message'