# UK SBS DDaT22368 Service Management Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: [Freshworks Inc](/contract-winners/freshworks/public-sector-contract-awards)
- Award value: £10,500
- Tender value: £10,500
- Award date: 8 September 2022
- Published: 27 September 2022
- Contract start: 30 September 2022
- Contract end: 29 September 2023
- Stage: awarded
- Procurement category: goods
- Notice ID: bc968f78-fb96-41b0-a322-31538d3b5c38-570540
- OCID: ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426

## Description

\*\*\*Please note this is an award notice, not a call for competition\*\*\* UK Research and Innovation had a requirement for the supply of Service Management Solution software\. This has been sourced via a Competitive quotation procedure\.

## Related contract awards

- [CSP25289 - Test Analyst](/contracts/ocds-b5fd17-09d8eeb0-9a3e-45d7-adca-09786a6e0f53): UK SHARED BUSINESS SERVICES LIMITED
- [PS26142 - IUK financial audit on terminated project](/contracts/ocds-b5fd17-020dac46-96f6-4df7-858a-5c8302d2115d): UK SHARED BUSINESS SERVICES LIMITED
- [Organisational Design System License Subscription](/contracts/ocds-b5fd17-df7db6c5-3b05-4117-b9f4-40e9cc300eda): UK SHARED BUSINESS SERVICES LIMITED
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c): Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91): Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0): The Princess Alexandra Hospital NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bc968f78-fb96-41b0-a322-31538d3b5c38-570540)