# Document Storage and Retrieval Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leicestershire County Council](/buyers/leicestershire-county-council/contract-awards)
- Contract winner: [Stor-a-File](/contract-winners/stor-a-file/public-sector-contract-awards)
- Award value: £504,000
- Tender value: £504,000
- Award date: 27 March 2024
- Published: 11 April 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 0c19fda3-f6fb-454d-bf26-0c020fd9730c-740109
- OCID: ocds-b5fd17-5ee3515e-dc36-4c7d-9474-125ad6619773

## Description

Leicestershire County Council required a supplier that can safely secure storage for physical files, mainly paper files but some photographs and negatives which require a temperature-controlled environment\. The Council has approximately 350,000 files in off-site storage, held in 23,000 boxes\. This is likely to decrease gradually over time as rates of destruction increase\. The Council requires a delivery and pick-up service available each working day but with the flexibility to restrict the service to specified days as required, files to be delivered and picked up between 08:30 and 10:00 at the latest\. The Council also requires an urgent order service by which files should be delivered to County Hall within 2 hours of being requested\. There should be an out of hours \(emergency\) service available\. The Council requires a secure and confidential file and box destruction service, with a reasonable turnaround time and with the timely provision of destruction certificates\. The Council indexes files using their own system at box and file level\. The Council requires a web-based ordering and tracking interface with the off-site storage supplier\. Procured via further competition ESPO Framework 390\_22 Document Management Solutions\.

## Related contract awards

- [Leicestershire Care Technology Service](/contracts/ocds-b5fd17-6bbb4a8e-d7a8-4dce-835b-a7760390f7ba): Leicestershire County Council
- [ST0120: London Road, Great Glen Bridge Strengthening Scheme](/contracts/ocds-b5fd17-6a1a8565-93a1-4400-ba2a-ef22080f7930): Leicestershire County Council
- [SEN20511-SEN-TAXI-Glenfield Primary School](/contracts/ocds-b5fd17-e85efe50-f101-4802-8bf9-dbdeb88fcb49): Leicestershire County Council
- [Document Storage Solution](/contracts/ocds-b5fd17-8674d785-e610-42d7-bd70-995de0eda6ba): West Northamptonshire Council
- [Call off contract - direct award against ESP Framework ref 390- Document Management Solutions](/contracts/ocds-b5fd17-760d9fca-33ac-4b3c-8c06-f35caaf38c1e): University Hospitals of Leicester NHS Trust
- [Directorate of Personnel Survey and Research Assistance](/contracts/ocds-b5fd17-d2a256f4-2b95-47a7-83f9-f250d42da53d): MINISTRY OF DEFENCE

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0c19fda3-f6fb-454d-bf26-0c020fd9730c-740109)